Our training offers:

	Improvement of communications between personnel and departments.
	Constructive negotiation with colleagues, managers.
	Facilitation of communications and relationships with the public.
	Insight into the causes of stress, staff burn-out and offering remedies.
	Building of cohesive team work.
	Self-empowerment and improved self-esteem.

Extracted Quotes from People who have Completed our Courses 

“This was a very worthwhile project to be involved in.  It has had an impact on my whole thought process and the way I deal with others in all aspects of my life as well as on the way I “talk to myself”.
Police Office, Cheshire 

“Standing back from situations more.  Understanding where other people are coming from.”
Social worker, Halton Borough 

“Not using attacking language when I describe any grievances I have.  Acknowledging my personal needs.”
Local Government Officer, Cheshire 

“Think longer, judge less.  Speak clearly and honestly to myself and others.  Listen carefully to understand others better.”
Housing Officer, Halton Borough 

“The NVC workshop was inspirational.”
Delegate, Restorative Justice Conference, Winchester 2004